Negotiating for Results
In this program participants are provided with an interactive approach to negotiations and acquire skills required in the role of a mediator and negotiator as well as in day-to-day responsibilities. Participants are encouraged to focus on interests rather than positions, so they can develop relationships of mutual trust, fairness and respect for one another. This is a common-sense approach based upon developing a balanced and lasting partnership to solve workplace problems.
Participants learn and practice effective communication skills, problem solving and consensus building, with the intention of turning face-to-face confrontation into side-by-side problem solving.
Duration – One day
Target group
All managers, supervisors and team leaders who need to deliver results through negotiations with suppliers, clients and colleagues both inside and outside their organization.
Highlights of what you will:
- Understand the benefits of good negotiating skills that take the interests of both parties into consideration
- Have an increased ability to negotiate more effectively by turning face to face confrontation into side-by side problem solving
- Recognize that creating win-win solutions are the only sustainable solutions there are
- Identify those techniques that will be most effective in stressful negotiation situations
- Develop skills that take the interests of both parties into consideration